Contrary to General Belief “All travel agents (TA) get commission from hotels and airlines, but this can be as low as 1 to 2 %, so TA have to make their money somewhere. 1 to 2 % commission is not enough to cover his Office Rent and you expect a Travel Agent to Give you 24x7 Service.
Travel Agents have other way Round To beat the Price, like Pre- Purchasing numbers of Rooms and Airlines Seats in Bulk at Discounted Price.
A Genuine Travel Agents or Travel Agency Creates Holiday Packages based on those Pre Purchased Rooms and Airlines Seats. Travel Agents are Susceptible to Making Loss, if their inventory remains unsold. Or partially unsold. Travel Agent Mixes Right proportion of Experience and Knowledge to these Pre - purchased Room’s and Air lines Seats, to make a memorable Holiday Experience for You.
Some Unscrupulous Travel agent and some over smart Travelers force a TA (Travel Agent) to Hide Certain Facts, from the Clients to clinch the deal, below Unrealistic Price.
To make Holiday Package, TA Have to negotiate non-refundable price with Hotel and Airlines. TA quote these NRF price, but hide these under the Cancellation policy.
“TA will inform you that the ticket is non-refundable when TA Feel there is a chance that you may cancel, - TA need to protect his commission and it’s like a form of punishment for cancelling your trip.”
Hiding the necessary Sightseeing information
Travel industry is Primarily Cost Driven. Client is Cost Driven and not focused on Things to do. We try to increase the Numbers of Tours counts with minimal cost, and suppress the Main costly sight scene. Customer Realize it later on the Spot and ends up paying more for the activity at site. Client’s insistence on low price made a travel Agent to Hide the Information from Traveler.
Breakup of Package Cost
Internet is the Real enemy of Travel agents. Prices of all components are available online now a days. You can add up to get total prices of a package. TA will never share the Breakup. His Total Quote Price includes his profit, experience, and expertise in to quote cost. Breakup let a Client to Negotiate on each Components on Cost price, excluding his experience and Expertise and Time. TA, being a Service provider is selling his Time and expertise to create a package, as such he does not want to go into negotiation to save his Time.
Location of Hotel
Low cost hotels are away from City center, cost Considerations encourage TA to hide the location of Hotel. It may inflate Your Travel Cost.
TA used as Information Board by Travelers.
Internet age has left nothing Hidden as far as Cost Components of Cat, Flights and Hotel. A client is short of Time to get the relevant information from the TA in the Garb of Customization, But TA has noticed this trend and stopped sharing all the information relevant to the destination.
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